Description:
Job#: 2090954 Job Description: We are seeking a Senior IVR Quality Engineer to lead quality assurance efforts for our enterprise IVR and contact center platforms. This role will focus on ensuring the reliability, performance, and customer experience of voice applications and integrations across platforms such as NICE CXone, Microsoft Dynamics 365, Nexidia, and Hammer (Empirix). The ideal candidate will have deep experience in automated and manual testing of IVR systems, strong analytical skills,
Oct 2, 2025;
from:
dice.com